Frequently Asked Questions

Everything you need to know about Boxbollen and your order.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return label.

Is the Boxbollen app free to use?

Yes, the Boxbollen app is free to download and includes access to global leaderboards and various game modes to track your performance.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order after it ships?

Once your order is dispatched, you will receive an email with a unique tracking link to monitor your package's journey in real-time.

What is included in the Boxbollen set?

Each set includes the adjustable Boxbollen headband, the high-quality elastic string with ball, and a unique license code to access the official app.